Simac is committed to respecting the privacy of site users, particularly in the processing of their personal data.

Under Regulation (EU) No. 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of personal data and the free movement of such data, and repealing Directive 95/46 / EC, hereinafter “GDPR”, which entered into force on May 25, 2018, Simac is the person responsible for processing personal data.

This processing is based on the following purpose (s): fulfillment of Simac's contractual obligations towards users, newsletter sending, answers to users' questions.

The legal basis for the processing of users' personal data is in particular the proper execution of the contractual relationship between Simac and its users, respectively the entry into a contractual relationship.

Likewise, the processing of users' personal data may be based on the legitimate interest of Simac, otherwise on the consent of users (when subscribing to a Newsletter or when making contact via the contact form on the Simac website).

In this case, the following personal data may be collected and processed by Simac (without this list being considered exhaustive): first and last name, address, date and place of birth, e-mail address, telephone number.

These data will be kept for a period not exceeding that necessary to achieve the purposes for which they were collected, without prejudice to Simac keeping them for a longer period due to legal / regulatory obligations applying to Simac. , respectively due to exceptional situations which would justify a longer retention (legal proceedings, etc.). They will therefore be kept for at least as long as the user's registration is active. In the event of the user unsubscribing, Simac undertakes to erase the data in its possession, without prejudice to a longer retention of certain personal data as described in this paragraph.

By accessing the site www.simac.lu (hereinafter “Site”) and more particularly by subscribing to the Newsletter or by using the Contact Us form, the user gives his clear and unequivocal consent to the processing. of his personal data by Simac The user is informed that he has a right to withdraw his consent. If this right is exercised, the user's personal data will no longer be processed.

In addition, the user is informed that even in the absence of a subscription to the Newsletter or the use of the Contact Us form, certain data is collected automatically, i.e. for example technical data (including the IP address, the Internet service provider, the operating system, type of browser used, date and time of access to the Site, etc.), but that they are under no circumstances transmitted to third parties, nor used by Simac to carry out profiling of users of the Site. These technical data are used only for statistical purposes and / or for the management and / or improvement of the Site. For more information on cookies now, please consult the "Cookies policy" section.

The user of the site is informed of the fact that he has, by virtue of the aforementioned European regulation, in specific cases, various rights: the right to be informed of the use and the processing of his personal data, the right of access to his personal data, the right to be able to request the limitation of the processing, the right of rectification, erasure and opposition to the processing of his personal data, the right to the portability of his data as well as the right to '' lodge a complaint with the National Commission for Data Protection (CNPD).
To assert these rights, the user should contact the following address: gdpr@simac.lu

Simac is committed to:

  • respect user rights
  • only process data in correlation with the determined purpose (s)
  • provide, at the user's express request, personal data as soon as possible and at most after a period of 1 month from receipt of the request
  • guarantee the confidentiality of the data collected
  • adopt the security levels of personal data protection required and provide all the means and technical measures within its reach to prevent the loss, misuse, alteration, leakage, unauthorized access and theft of data personal.
  • Simac cannot be responsible for security breaches beyond its control.

The user and Simac undertake to comply with the rules provided for by the regulations.


The online information on the site www.simac.lu is protected by copyright. Unless otherwise indicated, any reproduction of texts and photos on the site for any purpose whatsoever is prohibited.


Simac reserves the right to modify this document at any time and for any reason. In order to be informed of how Simac protects users' personal data, Simac recommends that you periodically consult this "legal notice" section on: www.simac.lu.


Any questions and requests relating to personal data should be addressed to gdpr@simac.lu